Terms and Conditions
Last updated: June 01, 2025
Who We Are
12154439 Canada Inc. o/a Rainbow Systems is an authorized distributor for Rexair LLC, offering the full range of Rainbow Cleaning Systems, accessories, supplies, and parts. We provide certified air-cleaning and home-cleaning solutions, including sales, service, and support for direct customers in Canada and the USA.
In addition, we are proud to be:
An authorized distributor for Lake Industries Ltd., providing innovative household products for health-conscious living. (Explore their offerings at lakeindustries.com)
An authorized distributor for Good Water, offering premium water filtration and purification systems.
An authorized distributor for RainLife, bringing advanced alkaline and reverse osmosis water systems into homes across North America.
As a multi-brand distributor, we are committed to delivering high-quality, effective, and trusted products that help families create cleaner, healthier homes.
Eligibility
You must be at least 18 years old to use our website, make a purchase, or submit any personal information.
By using our services, you confirm you meet this requirement.
Orders and Payment
All prices are in CAD unless stated otherwise.
Orders are subject to acceptance and availability.
We reserve the right to cancel orders due to pricing errors or suspected misuse.
Payment is required at the time of purchase using our secure checkout.
Shipping & Delivery
- We ship to Canada and the United States only.
- Shipping fees are shown at checkout.
- If your order included free shipping, and you return the product, we will deduct the actual shipping cost from your refund.
- We are not responsible for delays caused by carriers or incorrect addresses
Returns & Exchanges
We accept returns or exchanges within 30 days of delivery under these conditions:
Items must be unused, in original packaging, and resellable.
Customer pays return shipping.
Original shipping fees are not refunded, including cases where free shipping was offered.
If the item arrived damaged or was shipped incorrectly, we cover all costs for exchange.
📧 To initiate a return, contact us at store@rainbowbc.ca or by phone at 778-800-0088.
Product Information
We make every effort to provide accurate descriptions and images. However, we do not guarantee that all product details are error-free.
Please contact us if you find any discrepancies.
Intellectual Property
All site content — logos, product images, videos, designs, and text — is protected by copyright.
You may not copy or reuse it without written permission.
Personal Information & Privacy
By using our forms or making a purchase, you consent to our collection and use of your data in accordance with our Privacy Policy.
Promotions & Referral Offers
We offer:
Free gifts for demo participants
Referral rewards
Limited-time discounts
All offers may be modified or ended at any time. Eligibility requirements may apply.
Please refer to Appointment Qualifications and Program Guidelines for full details.
Limitation of Liability
We are not liable for any indirect or consequential damages resulting from your use of our site or products, to the extent permitted by law.
Indemnification
You agree to indemnify and hold harmless Rainbow Systems, its owners, and staff from any claims or liabilities arising from your use of the site or breach of these Terms.
Updates to These Terms
We may update these Terms at any time. Updated versions will be posted here with a new “Last Updated” date. Continued use of our website means you accept those changes.
Governing Law
These Terms are governed by the laws of British Columbia, Canada.
Contact Us
If you have any questions, please reach out to:
12154439 Canada Inc. o/a Rainbow Systems
📍 19158 94 Ave, Unit 18, Surrey, BC V4N4X8
📧 info@rainbowbc.ca
📞 778-800-0088